A former BlueBet punter has won the right to pursue $522,000 in betting refunds after the Northern Territory Racing and Wagering Commission ruled the bets null and void because the corporate bookmaker breached two conditions of its licence.
The complex case was resolved in the Commission last month, nearly four years after the complaint was first made in 2021.
The Commission found that BlueBet, which has since undergone a merger with betr, had breached condition 15 of its licence regarding its responsible service of online gambling, and condition 19 regarding a failure to correctly record correspondence and complaints from a customer.
Those two breaches cost BlueBet $26,690 in fines for each incident, for a total of $53,380, the maximum penalty available to the Commission when the breaches took place.
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