Will Tabcorp’s renewed focus on retail deliver the wagering revival it is hoping for? Bren O’Brien dives into how it intends to reinvent the in-venue betting experience.
If Tabcorp chief executive Gillon McLachlan needed a reminder of the importance of retail, he would have got it while he was exchanging pleasantries and making introductions at the Magic Millions sales grounds in January.
He may have been in thoroughbred industry heartland, but he was also in the ‘House of Gerry’, witnessing first-hand how the most influential Australian retailer of the last 50 years goes about his business.
Gerry Harvey and Katie Page made Harvey Norman and a swag of other retail brands, commercial juggernauts. They may not have founded Magic Millions, but under their expert eye it has developed into a retail bloodstock powerhouse, a clear rival to Inglis as the biggest player in the industry.
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